Privacy Policy

exams.pilotshub.in (hereafter referred to as "the Platform," "we," "our," or "us") values the privacy of its users and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our services.

By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register or use the Platform, we may collect:

Name
Email address
Contact number
Payment details (processed through third-party gateways and not stored by us)

b) Non-Personal Information

We may collect non-identifiable information such as:

IP address
Browser type and version
Device information
Usage data (pages visited, time spent, interactions with content)

c) Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and serve relevant content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for:

Providing access to mock exams and other services.
Processing payments and managing subscriptions.
Enhancing and personalizing your experience.
Improving our Platform through data analysis.
Communicating updates, offers, and support services.

We will not use your personal information for purposes other than those outlined above without obtaining your explicit consent.

3. Sharing Your Information

We may share your information in the following circumstances:

a) Third-Party Service Providers

To provide services (e.g., payment processing, hosting, analytics), we may share your information with trusted third-party providers.

b) Legal Obligations

We may disclose your information if required by law or to protect our legal rights, investigate fraud, or ensure user safety.

4. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no online platform can guarantee complete security. By using our Platform, you acknowledge and accept this risk.

5. Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

6. User Rights

As a user, you have the right to:

Access and review the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Withdraw consent for data processing, where applicable.
Request deletion of your data (subject to legal or contractual limitations).

To exercise these rights, please contact us using the details below.

7. Third-Party Links

The Platform may include links to external websites or services. We are not responsible for the privacy practices of third-party platforms and encourage you to review their privacy policies.

8. Children’s Privacy

The Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be notified by updating the "Effective Date" at the top of this document. Continued use of the Platform after changes are made constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Email: exam.support@pilotshub.in

Or login using your account